Our approach

The Co-Creation Journey

While every company’s journey is unique —successful journeys have common milestones

Key Inputs

  • Performance and culture aspirations
  • Target scope (budget, time, etc.)
  • Risks, concerns, constraints
  1. i


    • Culture and OpEx diagnostic approaches
    • Interviews
    • Focus groups
    • Mapping and brainstorming sessions
    • 360 surveys
    • Mirror workshops


    Creates excitement, curiosity and commitment early in the process.

    • Collectively establish an exciting end-state that has broad buy-in and clear success measures
    • Address hidden fears and resistance upfront and build ease
    • Create psychological safety and shift resistance
  2. ii


    • Program design working sessions
    • Transformational workshops
    • Pilots and experiments to demonstrate “what’s possible”
    • Building internal transformation teams


    Ensures root causes are unearthed and powerful and creative solutions emerge that people champion.

    • Understand current patterns and drivers of performance
    • Co-create interventions and solutions to achieve collective goals
    • Build alignment for go forward plan
  3. iii


    • Support during deployment waves
    • Ongoing capability building
    • Communication and change management
    • Ongoing tracking of progress and results


    Enhances pace and effectiveness of solutions through rapid learning cycles and skill building.

    • Run experiments to solutions
    • Build capabilities within organization
    • Measure/verify outcomes
    • Generate rapid learning to refine solutions
    • Embed and scale effective solutions

Timing and intensity of each step will vary. We’ll co-develop an approach that fits your specific goals and needs.

Various ongoing journeys

  • Senior leader/ strategic journey
  • Transformation team
  • Business function
  • Value stream/process level
  • Project level
  • Team level
  • Individual level