Privacy Policy

Co-Creation Partners Privacy Policy

This privacy notice discloses the privacy practices for the Co-Creation Partners, Inc and our website; www.cocreationpartners.com.

It will notify you of the following:
• What information we collect;
• With whom it is shared;
• How it can be corrected;
• How it is secured;
• How policy changes will be communicated; and
• How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, forms on this site, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us and to improve our customer service. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data

For processing payments, Co-Creation Partners uses the services of WooCommerce has their own Privacy Policies regarding collection of the information necessary to process payments. You may access the following link in order to review Privacy Policies regarding the information they collect.

For sending emails, Co-Creation Partners uses the service of Mail Chimp. Mail Chimp has their own Privacy Policies regarding collection of the information necessary for their services. You may access the following link in order to review SendGrid’s Privacy Policies regarding the information they collect.

For hosting our Website and Databases, Co-Creation Partners uses the service of WPengine has their own Privacy Policies regarding collection of the information necessary for their services. You may access the following link in order to review Privacy Policies regarding the information they collect.

For our accounting system, Co-Creation Partners uses the service of Xero. Xero has their own Privacy Policies regarding collection of the information necessary for their services. You may access the following link in order to review Xero’s Privacy Policies regarding the information they collect.

Orders
We request information from you on our order forms. To buy from us, you must provide contact information like name and shipping address and financial information through xxx. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

Right To Be Forgotten
In the event you request your data be deleted, please be aware that we may need to retain certain historical data (such as invoice details) in order to comply with other legal and tax requirements.

Data Breaches
In the event The Co-Creation Partners suffers a data breach, you will be notified as promptly as possible, and in accordance with US and EU laws and requirements.

Policy Regarding Minors
We do not intend to collect personal information from anyone under the age of 18. If you are under 18, you should not enter information on this website and should ask a parent to do so for you.

Privacy Shield
The Co-Creation Partners, Inc. complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States.

General Data Protection Regulation (GDPR)
Co-Creation Partners attests that we are compliant with the European Union’s GDPR, and we assert our commitment to maintaining compliance. Per GDPR definitions, we are a data processor and our Users (You) are data controllers. As noted elsewhere, we will never disclose Your Customers’ information except as configured by You. If you require assistance with Your Customers’ requests to access, modify, or delete their information, please contact us using the contact information below. Note that there may be other legal requirements you are subject to that prevent the deletion of Your Customers’ data (such as historical sales invoices or receipts, the retention of which may be required by the EU or other entity). As it relates to your information, we are a controller. As a controller, we abide by GDPR requirements, and ensure that we use only processors that certify their own GDPR compliance.

Your Consent
By using our site, you consent to our web site privacy policy.
If there are any questions regarding this privacy policy you may contact us using the information below.
www.cocreationpartners.com
11 Montgomery Rd
Scarsdale NY 10583
United States
info@cocreationpartners.com