Leaders of the transformation effort were concerned that the lean and agile program was not on a path to sustainability

• Consulting firm that helped launch program was winding down without adequate capability transfer to internal teams
• Highly variable skills and performance of change agents
• Feedback from business partners signaled a lack of trust in the transformation team and lack of excitement for the transformation effort overall

Partnered with the transformation team to build internal transformation team capabilities and modify program design to ensure long-term sustainability and deeper business impact

• Upgraded transformation engagement model to be more impactful and exciting for business (e.g., by modifying training, assessments, and other key events to be more aligned to the true needs of the business)
• Developed facilitation, problem solving, and change leadership skills among transformation team
• Provided coaching and team effectiveness workshops for leaders
• Facilitated change agents and business leaders through challenging problems using techniques such as value stream mapping